Police Rotation is a system where local law enforcement maintains a list of approved towing companies to respond to accidents, abandoned vehicles, stolen vehicle recoveries

, and other vehicle-involved incidents and crimes. When law enforcement needs a vehicle towed, they contact the next company on the rotation list.

This system ensures fair distribution of emergency calls among qualified providers while maintaining rapid response capabilities. Being on a police rotation list is a mark of reliability and professional standing in the towing industry. It means Ray's Body Shop & Wrecker Service has met local law enforcement standards for equipment, training, and customer service.

When you're involved in an accident or your vehicle is abandoned, a police-dispatched tow may be assigned to us based on the rotation schedule. We're equipped to handle these calls 24/7 and work directly with law enforcement to ensure your vehicle is transported safely and securely to the appropriate location.

Ray's Body Shop & Wrecker Service is a certified member of the local police rotation list. This means we meet strict requirements for:

24/7 availability and rapid response times — we're on call around the clock to respond to accident scenes, disabled vehicles, and law enforcement requests without delay.

Proper licensing, insurance, and certifications — our business maintains all required state and local permits, comprehensive liability coverage, and operator certifications to handle sensitive situations safely and legally.

Professional equipment and trained operators — our fleet includes modern towing and recovery equipment, and every team member undergoes regular training in vehicle handling, safety protocols, and customer service.

Secure storage facilities for impounded vehicles — we provide fenced, and monitored storage for impounded and recovered vehicles, with detailed inventory tracking and chain-of-custody documentation.

Transparent pricing and ethical business practices — we follow strict fee schedules approved by local authorities, maintain detailed records of all services, and operate with integrity in every interaction with law enforcement and the public.

Being on the police rotation list is a mark of trust. It means local law enforcement knows they can depend on us to handle their calls professionally, safely, and fairly—every single time.

When you're involved in an accident or your vehicle needs to be towed by police order, the responding officer notify the communication (dispatch) for the request of a tow truck. The communication center will then contact the next towing company on the rotation list. If we're called, we'll arrive promptly to safely remove your vehicle and transport it to our secure facility or your preferred location. You'll receive clear information about retrieval procedures, storage fees, and your rights as a vehicle owner.

Our team understands that police-ordered tows are stressful situations. We handle every vehicle with care, using proper equipment and techniques to prevent additional damage during transport. Once your vehicle arrives at our facility, it's stored in a secure, monitored location. We document the condition of your vehicle upon arrival and maintain detailed records for insurance purposes.

You have the right to retrieve your vehicle at any time, and we'll provide you with a complete breakdown of all applicable fees before you leave. Storage rates are competitive and transparent—no hidden charges. If you need body shop services or mechanical repairs, our team can assess your vehicle and provide estimates. We also work directly with insurance companies to streamline the claims process and can often arrange for your vehicle to be towed directly to a preferred repair shop if you prefer.

If you have questions about police rotation procedures, storage, or your vehicle's status, call us anytime. We're available around the clock to answer your concerns and help you through the process.